Legal Documentation
Please read these terms carefully before engaging BuildClean Experts for your post-renovation and construction cleaning projects.
By requesting a quote, booking a service, or otherwise engaging BuildClean Experts, you agree to be bound by these Terms and Conditions. These terms apply to all clients, including builders, landlords, and homeowners utilizing our post-renovation and construction cleaning services.
If you do not agree with any part of these terms, you may not access our services. We reserve the right to update or modify these terms at any time without prior notice.
BuildClean Experts provides specialized cleaning services designed specifically for environments following construction or renovation work. Our standard services cover fine dust removal, debris clearing, and deep cleaning of surfaces, fixtures, and floors.
We are not responsible for the removal of hazardous materials (such as asbestos or lead), heavy construction waste, or tasks outside the agreed-upon project checklist. Any additional requests made on-site may incur extra charges and require an updated quote.
All quotes provided by BuildClean Experts are estimates based on the information provided by the client. The final price may be adjusted if the condition of the property differs significantly from the initial description or if the scope of work is expanded during the cleaning process.
Payment is due upon completion of the cleaning service unless prior arrangements have been made for invoiced billing, which is typically reserved for our regular contractor and builder clients. We accept major credit cards, checks, and direct bank transfers.
We understand that construction timelines can shift unpredictably. If you need to reschedule or cancel your cleaning appointment, we require a minimum of 48 hours notice. Cancellations made with less than 48 hours notice may be subject to a late cancellation fee.
If our cleaning crew arrives at the scheduled time and cannot access the property, or if the site is not ready for cleaning because active construction is still occurring, a lockout fee will be applied to cover our crew's time and travel.
BuildClean Experts is fully insured. We take the utmost care when cleaning your property. However, we are not liable for pre-existing damages or issues related to poor construction or faulty installations.
If you believe our crew has caused damage to your property, you must report it to us within 24 hours of the completion of the service. We will inspect the issue and, if found to be at fault, will arrange for repair or compensation.
If you have any questions or concerns regarding these Terms and Conditions, please reach out to us using the contact details below: